Communities

Being an essential partner of the communities in which we operate is a long-standing tradition for Lhoist and its stakeholders.   

KPI TARGET 2030

Our Community Performance Index includes four key components: 

  • Professional and proactive complaint management in 100% of sites 
  • Community engagement plans in 100% of our operations, tailored to communities’ needs 
  • Lhoist community perception score 
  • LEOS (Lhoist Experience Opinion Survey) community score 
people drawing on a wall as community action

Being a reliable partner

Lhoist’s community engagement is an ongoing process of open dialogue with local stakeholders. Our commitment is to address community needs and concerns while driving long-term positive impacts that go beyond immediate outcomes. Engaging with communities enhances the well-being of those living near our operations and fosters a sense of purpose among our employees. 

By fostering trust and active collaboration, we aim to be a reliable partner to our communities, shaping a better future together. 

To guide our actions, we focus on four key responsibilities: 

  1. Excellence in operations: managing and mitigating the local impact of our operations on communities.  

  2. Social contribution: contributing to the well-being of the communities around our sites, by focusing on two priority areas: Education and Neighborhood. 

  3. Communities’ perception: reinforcing the trust of Communities by being a reliable partner and shaping a better future together.  

  4. Employee experience: engaging our employees by promoting our sustainability agenda and encouraging participation in community-focused projects. 

A red and brown butterfly on a puple flower in a green landscape

Biodiversity, water management and air quality

We consider environmental stewardship as a shared responsibility to the planet and our communities, and it is fully integrated into our vision of operational excellence. Our sites continuously monitor and assess impacts on biodiversity, water management, and air quality. As an integral part of each site’s community engagement plans, we prioritize and implement projects aimed at reducing our ecological footprint and enhancing the local environment.

Download our 2030 Sustainability Vision

Sustainability Sustainability 2030: Shaping the Future Together
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