Customer Technical Services
Our Customer Technical Services (CTS) team addresses your specific needs with a global approach and tailor-made solutions. We develop dedicated reagents and implement optimized facilities to boost process efficiency and reduce operational costs.
Expertise
Working closely with our R&D centers and engineering teams worldwide, CTS brings multidisciplinary expertise to your operations. We use this knowledge to deliver practical benefits for your business.
Our services cover a wide range of applications, offering on-site advice and audits to meet new challenges and overcome constraints. We identify the right Lhoist solution to optimize reagent consumption based on your operating conditions and share best practices for lime implementation.
To help you go further, our expertise includes in-house lab equipment, tools for laboratory analysis, pilot-scale testing, and advanced software simulation.
On-site trials
Every business is unique. That’s why our technical services professionals offer a portfolio of solutions designed for flexibility.
Choose only what you need - from trials to full-scale optimization - and we will work in partnership with you to maximize the value of lime and minerals in your process.
Equipment
We bring our solutions to your site. Our specialty equipment is ready for action and adaptable to almost any application. When your installation fails, we step in and our units can serve as reliable bypass. To help you save time and cost, we design and build appropriate equipment tailored to your process or upgrade what you already have. We also offer advice on certified equipment from specialty suppliers.
Contact our experts
Our water partner: the AWA-Institut
The AWA-Institut is a private independent laboratory with more than 50 years of experience in water and filter material analysis, applied water chemistry, and process engineering for water treatment.
The AWA-Institut is accredited according to DIN EN ISO/IEC 17025:2018 and officially recognized as an independent testing laboratory.